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Apple Mac Repairs Oxford
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You could be looking for a solution for managing your emails and file sharing, reducing the cost of your telephone calls, faster and more reliable broadband, hosting for your website or best advice and consultancy on your IT and data protection strategies. Whatever you need, Bongo IT provide a single point of contact and flexible options for all things IT to suit your individual requirements.
Security
Always ensure that your devices and data are fully protected at all times, and get best advice on security strategies that are fully secure but don’t cost the earth.
As businesses become ever more dependent upon IT and technology for their day to day activities, security and data protection are key topics that simply cannot be ignored. At Bongo IT, we take security very seriously, protecting all our customers against risks from data breaches, malware & spyware attacks, system breakdowns and other security issues to ensure that businesses run smoothly at all times.
We ensure that our team are fully aware of the very latest legislation and security issues so that you don’t have to be, providing the best advice and strategies to keep your business protected. Security needs to be addressed in many different areas, and our service covers a wide range of issues, including:
- Data Resilience & Business Continuity
- Device Security & Management
- Password Security
- GDPR and Data Protection
- Cyber Security
- Card Payment Security (PCI DSS)
- Secure Data & Hardware Destruction
- CCTV Recording & Monitoring
To find out more about our security services, please get in touch today.
Website Hosting and Support Services, Oxfordshire
Simple, low cost & secure hosting service for existing websites for a standard monthly fee with ongoing service level and security monitoring.
At Bongo IT, we believe that hosting your website should be easy, low cost and risk free, with added security elements such as SSL certificates, PCI DSS compatibility and Firewalls included as standard within our hosting packages.
We provide secure and reliable website hosting, with a friendly and responsive helpdesk
We understand how problematic website hosting can be. It's a seemingly ethereal service and often you don't know or can't tell exactly what you are getting, and the service often lets you down when you most need it. Bongo IT are all about openness and helping the customer to understand what their options are. We are not an automated faceless service, we are professionals at your service. Our servers are fully managed and hosted in UK based data centres.
You have two web packages to choose from:
Web Package 1
From just £20 per month, we will provide a fully optimised and secure hosting environment for your website that will perform well on Google rankings and give you the website speed performance you need. This includes your SSL certification, and these additional extras:
• Backup of your website - we keep three backups of your site, just in case one becomes corrupt.
• We keep your core website engine up to date
• Run security updates
• Theme updates*
• Plugin updates*
*theme and plugin updates are licencing-dependant, additional charges might apply.
Web Package 2
Bongo IT can provide extensively customised hosting for your website. If you are thinking of moving to a new host and you have special requirements, please book a consultation about your site with one of our engineers.
We have moved dozens of website that were "unmovable" and dozens of websites that were "too complicated to move" so don't believe everything you hear and be assured that we can migrate your website, test it, as well as host it or your money back. Price On Application.
To find out more about our website hosting packages, please get in touch today.
Search Engine Optimisation (SEO)
Bongo IT provide Search Engine Optimisation services in conjunction with our digital marketing partner. Please see their site Website Energizers or contact us for more information. With Bongo IT and Website Energizers on your team you can create a powerful marketing platform from your website.
Buy Domain Names
As a member of Nominet and a Jisc registrar, BongoIT can register all domin names, including .co.uk, .ac.uk, and .gov.uk.
Please click here for more details
Computer Hardware
Smart solutions for regular computer hardware replacement with competitive sourcing of good quality equipment, keeping your business productive with the latest technology. All with next day delivery when ordered before 3pm. We ship internationally, and provide laptops in a variety of different keyboard layouts. Our courriers are always fully insured so you can be assured your items are safe. When you by hardware from us remote user setup is included in the price. We also provide secure disposal of old equipment and data if needed, for more information see this page WEEE.
Computer hardware can often be a contentious issue in any business, with no clear buying strategy, different replacement cycles and the inevitable challenges of device requirements, from desktop PCs to laptops, tablets, monitors, printers and more. Hardware buying decisions are often reactive, with many businesses losing productivity by keeping machines beyond their optimum usable lifespan and only replacing when they actually break down completely.
But it doesn’t need to be like that – at Bongo IT we have excellent buying relationships with a wide range of top manufacturers and can source the right equipment for your business needs, complete with installation, set up and secure disposal of your old equipment.
To find out more about our range of computer hardware replacement options, please get in touch today.
IT Consultancy
Now you can get the best advice and value from IT to support your business needs, with best practice strategies and solutions to keep you protected and drive down the cost of IT.
At Bongo IT, we’ve worked with a wide range of SME businesses over the years and have found the following common issues:
- Most businesses only become aware of inherent issues with their IT systems when something goes wrong
- Most SME businesses don’t have an IT Director
- Most SME businesses don’t have a formal IT strategy (and often suffer the consequences)
- Many SME IT buying decisions are made reactively or impulsively
- Often, businesses engage with reactive IT support consultants, which leads to unsatisfactory service levels
- Many systems that SMEs spend money on are unnecessary or under-utilised, duplicating what they already have elsewhere
- A lack of training and consistent usage breeds inefficiency in the way employees use and value IT
- SME employees waste unproductive hours dealing with and talking about IT issues.
But it doesn’t have to be this way. We’ve taken a long, hard look at the way IT services and support are provided for SME businesses and believe there’s a better way that can reduce IT costs, increase resilience and transform the way IT requirements are managed on a day to day basis.
Most SME businesses have similar requirements, so IT doesn’t have to be complicated. In fact, an IT strategy can be very simple, you just need to understand the core components.
Our IT consultancy services work with you to ensure that you are making the right IT decisions for your current needs, whilst also planning for the future with flexible and scalable solutions.
We believe every SME business should have a simple IT strategy that:
- Makes clear decisions on products/services of choice for all IT software and hardware needs
- Gives a clear pricing framework for all IT purchases and replacement cycles
- Provides clear guidance on your company position for IT issues such as Security, GDPR, Data Protection, BYOD and so on.
- Has a clear process for dealing with the IT requirements for new starters and leavers in your business
- Ensures a clear IT support framework and service is in place to minimise downtime
- Is issued to and understood by all employees so that processes can be easily followed
- Is reviewed annually to address any new requirements.
We offer a FREE one hour consultation to address your current IT setup and recommend an effective strategy for your future requirements. Addressing all the issues above, we’ll help you build a plan and ensure you deploy the most cost-effective IT strategy for your company’s needs.
To find out more and book your free IT strategy session, please get in touch today.
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TELEPHONY
Cloud based telephony service with all the features and flexibility of a traditional phone system, but with a simple monthly fee that helps to drive down the cost of calls.
Voice over IP (VoIP) is a telephone system that enables you to make voice and video calls using the internet. In recent years, VoIP has become an essential part of running even a small business with the improvements we have experienced with broadband speeds and reliability.
Switching from a traditional PBX phone system to VoIP could benefit your business in many ways:
- You will save money as it costs less to connect calls (both local and long distance) and there are no network maintenance costs.
- Key features such as multiple simultaneous calls, voicemail and hunt groups are included as standard with VoIP.
- There is superior line quality and reliability for ‘on-net’ customers compared to a traditional system.
At Bongo IT, we offer a range of VOIP options, which are fully customisable to your individual requirements. For example:
- £13 per handset per month
- Free calls to numbers starting 01, 02, 03
- Up to 13p for mobile calls
- £12 per handset per month
- Free calls to numbers starting 01, 02, 03
- Free mobile calls
Our standard set up package costs just £250 and includes PBX services pre-configured with trunks, extensions and voicemail, one ring group and a conference extension before the handsets are despatched for you to simply plug in and go. We also include telephone number porting as part of this service.
To find out how your business can save money with VOIP telephony, please get in touch today.
SUPERFAST FIBRE - BUSINESS BROADBAND DEALS
Flexible options available for guaranteed service levels and superfast business broadband, all for one standard monthly fee with installation, hardware and service level monitoring included.
Which Broadband Option Do I Need?
If you’re unsure about which fibre broadband and Wi-Fi options your business needs, why not talk to us at Bongo IT and we’ll ensure that you set up the most efficient and cost-effective system for your business needs. We have a team of specialist network engineers who are fully trained and skilled in delivering business broadband, and ADSL2+, solutions to our customers all over the UK. Our broadband ensures that they are fully connected, at the right speeds, and with the highest level of reliability available.
High quality business internet underpins applications and communications for most organisations today. Uninterrupted connectivity and high-bandwidth is a key requirement for all our customers, with no disruption from consumer peaks in traffic, so we only offer products from our trusted industry affiliates such as Ubiquiti or Mikrotik, which provide extremely high quality and reliability at excellent value for money.
Managed Networks
If you need a managed network then buying your Fibre broadband from Bongo IT will get you a fantastic deal as not only is the service Ultrafast but Bongo IT can help you set up, secure and manage your network too.
At Bongo IT, we offer several brilliant broadband packages to ensure our customers have the fastest possible broadband connection, for the most cost-effective price:
- Includes Landline (PSTN)
- Up to 76Mbps download
- Up to 19Mbps upload
- One-off installation fee of £100, including a TP Link router*
*if we takeover an existing service the charge is only £50.
- Includes Landline (PSTN)*
- Up to 76Mbps download
- Up to 19Mbps upload
- Includes monitoring
- One-off installation fee of £200, including a TP Link router and Mikrotik routerboard for active monitoring
*if we takeover an existing service the charge is only £100.
- Includes Landline (PSTN)*
- Up to 76Mbps download
- Up to 19Mbps upload
- Includes monitoring
- One-off installation fee of £250, including a TP Link router and Mikrotik routerboard for active monitoring
*if we takeover an existing service the charge is only £100.
**FTTP is only available in some areas, please ask us to check if you have this facility for you.
- One-off installation fee of £100, includes router
- If we takeover and existing line there is na charge of £15
- Includes a regional telephone number
- One-off installation fee of £100
- If we takeover and existing line the charge is £50
- Includes a regional telephone number
- 1 Year term
Nb: In the near future it will be possible to order broadband without the PSTN landline. This is because of a general industry goal to get away from landlines, and to move to VoIP only services.
Price On Application
Bongo IT currently manages the entire internet solution at 3 large business parks in Wimbledon London, and Horspath Oxford, and has consulted on multiple network architecture projects all over the UK.
Many of our customers opt for a leased line solution to give them a dedicated bandwidth, guaranteeing very fast broadband speeds and a consistently high quality service backed by super fast SLAs which allows them to connect to their online resources and private/public clouds with ease. Our leased lines are super fast and ultra reliable, with active monitoring included so we’ll always ensure you are getting optimum speeds for your business needs.
We supply all sizes of Subnets at very reasonable prices should you need public IP's for your servers, telephone systems or other WAN facing services.
We also have a proven track record of work with local authorities to provide broadband services to business parks in traditionally ‘difficult to reach’ areas, so even if your business can’t currently access superfast broadband, we can probably help.
We provide a full end-to-end service for all our broadband installations, with a range of structured cable fitting services, wi-fi & network set up and ongoing remote support services, so you can rest assured that we’ll get your business and users connected – wherever they are.
To find out more about our superfast broadband services, please get in touch today.
IT Support and Managed Services for SMEs
No more need for in-house IT skills with a fully responsive support service and single point of contact to ‘own’ IT support and solve problems quickly for a simple monthly fee.
Based in Oxford, Bongo IT gives you access to an experienced and friendly team of IT Support engineers and systems architects to help you when you need it most. We pride ourselves on always reacting quickly to your IT Support needs, with 90% of our customers’ issues being solved within just a few minutes.
Our team are all highly skilled technicians with a passion for computing and a ‘can-do’ attitude that ensures we always seek the most efficient and cost-effective solutions to your IT issues..
We are committed to providing simple, straight forward IT solutions and helping our clients address their current and future business requirements.
Our mission is to:
- Help you have a better relationship with computers.
- Keep you up to date with the latest productivity tools.
- Improve business performance through better use of technology.
- Improve and secure systems.
- Guide you through expansion.
Whatever you need, whenever you need us, Bongo IT provide a single point of contact and flexible options for all things IT to suit your individual requirements. Our services are available on a Pay as you Go basis, or as part of our Managed Service packages, so you will always have complete flexibility to decide what’s best for you.
With Bongo IT, you’ll always know that we’ve got your back!
What Are Managed IT Services?
Managed IT Services are a way for you to get all the support you need, and to hand over responsibility for your systems to a 3rd party provider, like Bongo IT. Active monitoring of your workstations and infrastructure can also be included in this service, though this will increase the cost. At Bongo IT we have a low cost and highly effective method of maintaining your systems in order to increase your productivity, so we won't break the bank.
The first thing Bongo IT do is listen, we will come to your premises and provide you with a FREE IT Strategy Review session. This is not a sessions with a salesman, but with an experienced technician or systems architect. During this session we will go over all of your systems and their current state of play, and we will investigate the ways in which you work, ultimately you will get a report of where improvements can be made and where any costs can be lowered, and leaks plugged. The recommendations will always be made in line with the latest security in mind.
Once these recommendations are in place you will start to see the benefits of using a reliable infrastructure that leaves you able to get on with running your business. We will always be there to guide you and walk you through making changes, and updating your systems, and we will ensure that your key staff are able to do what they need to and any relevant training is provided.
Would you like to know more? Speak to one of our friendly staff about how we can help, please get in touch today.
Who Is Managed IT For?
The typical customer will come to us when they have had enough of the issues they currently face, when their IT is slowing them down and costing them money, or when the IT can't keep up with the demands of their growing company. It is expensive to hire someone capable of managing your IT which is why companies choose to outsource the job to a specialised company like Bongo IT. If you are thinking of engaging with a managed services provider you may be facing the following issues:
- IT is taking up a lot of your time to manage and not getting you anywhere
- Multiple suppliers are not providing a solution or are giving you the run around
- Your IT is out of date and starting to let you down
- You have been hit by a bad virus and have lost time/money due to it
- You are expanding quickly and need IT to catch up and keep up
- You are spending big lump sums (CapEx) and would rather be on an OpEx model
- You are moving premises and would like to refresh and update at the same time
To find out more about our managed IT support services, please get in touch today.
What Is Included In Managed IT Support?
At Bongo IT we like to keep things simple for you so we have a "menu" of services you can choose from, these include:
- All you can eat Remote Support
- On-site Support
- Superfast broadband, with active monitoring - we call you if there is an issue!
- Cyber Essentials certification
- Installation of new systems
- A single managed Wi-Fi network
- User machine status tracking, to make sure each user is compliant
- Security to enhance and protect your organisation without being cumbersome
- Professional VoIP (telephony) systems
- Managed print services and MFPs
- Virtual machines/servers where applicable
- Cloud migration of LoB apps
- Office 365 and license management
- Hardware supply, license management, and warranties
- Endpoint and patch management (advanced feature)
How Much Does Managed IT Support Cost?
Depending on the level of support you need to achieve, and what your business goals are you can pay as little as £30/user per month. The services provide you with a fixed monthly cost based on the number of users you have at any one time, over a short-term contract.
To find out more about our flexible and responsive IT support services, please get in touch today.
Out Of Hours Support
Bongo IT offer 24/7 coverage, and cover to suit your orgainisation. If you need Out Of Hours support for your IT speak to us today.
Apple Mac Repairs
When your mac has an accident, or becomes slow, we can replace individual components of your Apple product. we can also support you remotely, or on-site.
Please click here for more details
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FREE IT STRATEGY SESSION
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At Bongo IT, we know that technology is increasingly dominant and crucial to maintaining business performance and productivity.
Organisations should make sure they are making the right IT decisions for their current needs, whilst also planning for the future with flexible and scalable solutions.
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As a special offer, we are offering a FREE one hour consultation to address your current IT setup and recommend an effective strategy for your future requirements.
Addressing issues such as computer hardware, broadband, data security, file sharing, compliance and more, we’ll help you build a plan and ensure you deploy the most cost-effective IT strategy for your company’s needs.