IT Support And Consultancy | Solutions To Grow Your Business
Bongo IT love solving your technology issues, and helping you to work smarter. Located in Cowley next to the ring road our IT Support Services are perfect for any company situated in one of Oxfords’ many business parks, or indeed Oxfordshire and the surrounding counties. Bongo IT are fast to react to your IT Support needs, with 92% of customers issues being solved within 30 minutes. Our team are all highly skilled techies, some would even call us geeks. It is this passion for computing that affords us a great knowledge of computers and the web. From our early years we have all been involved in computing in one form or another, whether that's programming, building custom PC's for gaming, or creating websites for personal projects we have been immersed in the world of computers. Our mission is to:
- help you have a better relationship with computers.
- keep you up to date with the latest productivity tools.
- improve business performance through the use of technology.
Bongo IT supply a fantastic range of support services for SME’s and Enterprise sized companies which include IT Support and Consultancy on a PAYG or Contract basis, business broadband and leased lines, hardware, Office 365, VoIP and everything in-between. If you have an IT Project that needs managing like moving offices, or upgrading your servers then we can help you on a per project basis too.
Contract VS PAYG Services
We won’t tie you into a contract unless it makes sense for your business. If you prefer you can use our technical support services as and when issues arise. Pay As You Go (PAYG) services are available on a £70/hour basis (charged in 15 minute increments).
Are you looking for IT Support tailored to the needs and requirements of your business, with appropriate service level agreements and regular routine maintenance?
If yes, then we suggest trialling one or more of our managed services. Please find out more on the following page: Bongo IT Services.
Leased Line and Business Broadband infrastructure
Bongo IT pro-actively manage the broadband for over 60 leased line, and business broadband customers in the South East region. We have a 4 hour on-site SLA to begin resolving any issues however; our dedicated monitoring systems alert the team should any issues arise, before the end client is affected. Bongo IT also offers domestic and micro business broadband packages with support that can’t be beaten i.e. you can speak to a human being within 60 seconds by calling our hotline.
Bongo IT have several business parks where we are the sole super-fast broadband supplier, because we have built the infrastructure ourselves. In most cases we design, build and maintain these networks entirely in-house. So if you have a business park, or multi-tenanted building needing connectivity we can manage the whole job for you including the internal cabling to industry standards. Please find out more information on the following page: Leased Lines & Broadband.
Microsoft Silver Small and Midmarket Cloud Partner
We are proud to be partnered with Microsoft as a Cloud Partner. This means we have access to the resources and training to better enable your business productivity, continuity and resiliency through services like Azure or AWS. We have put in the time, and the work to ensure your Cloud services are solid, and migration to the cloud is seamless. Please find out more on the following page: Office 365.
Specialist Suppliers and IT Channel Connections
Bongo IT have strong connections to the IT channel meaning we can resource virtually anything, even if we don’t have it in-house or on the shelf, from specialist business consultants or engineers, to telegraph poles and even construction equipment. If you are a channel supplier or resource as a service please get in touch to request a rate sheet.
Get In Touch Now
Let us take the hassle out of your day to day IT issues and help ensure your systems are ready for future growth, get in touch today. Drop us a line on: 01865 988 217 or email us: firstname.lastname@example.org.